Short courses
Health & Social Care

Introduction to Leading Service Improvement

University Certificate in Professional Development:

This introductory module is suitable for anyone working in a health or social care setting - this includes the public, independent and voluntary sector. The module equips you with knowledge and understanding of leadership skills and behaviours. It provides the opportunity to apply these by leading a small service improvement project in your workplace to enhance person-centred services. The underpinning philosophy of the module is that improvement needs to be rooted in service user experience and measured in terms of impact on the users of health and social care services.

Course information

Part-time

More part-time details

  • 30 Credits, Certificate Level
  • Enrolment date: September, November, February, June
  • Admission enquiries: 01642 384176
  • Fee for UK/EU applicants: £1125

Contact details

Further information

Content focuses on the context of leadership and quality improvement, leadership behaviour, leadership effectiveness and service improvement techniques to develop confident and innovative staff who can lead effective change in the workplace within the context of their own role.

The award is facilitated from a number of different sites and further information can be sought from the award leader

How you learn

The award provides you with additional knowledge and skills to develop your leadership capability and your political awareness to enable a proactive approach to service development. It also prepares you for additional responsibilities required for future role expansion or career development to enable you to maximise your personal effectiveness and ability to work collaboratively with others in service development.

The award is delivered through three taught study days (day 1 and 2 are consecutive, day 3 is normally four weeks later) and by developing a small-scale improvement in the workplace. The module integrates a variety of learning strategies including interactive workshops and work-based learning activities.

The assessment requires you to complete a structured, written workbook evidencing the development of your leadership skills in practice and implementing and evaluating a small service improvement project.

Entry requirements

You should be working within a health and social care environment and have the support of your employing organisation.

Course information

Part-time

More part-time details

  • 30 Credits, Certificate Level
  • Enrolment date: September, November, February, June
  • Admission enquiries: 01642 384176
  • Fee for UK/EU applicants: £1125

Contact details

Further information