Short courses
Health & Social Care

Leading Service Improvement in Health and Social Care

University Certificate in Postgraduate Professional Development:

  • Standard University fee applies once all funded places have been allocated.

Course information

Part-time

  • October-May, 2 day study block in October the 6 Action learning sets from end October to April.

More part-time details

  • 40 Credits, Masters Level
  • Enrolment date: August/September
  • Admission enquiries: 01642 384176
  • Fee for UK/EU applicants: £1020

Contact details

Further information

This award is suitable for any health or social care professional (and from related agencies and departments) seeking to develop leadership capability. The award is designed to integrate current leadership theory and development frameworks such as the NHS Leadership Qualities Framework to facilitate the development of essential skills to effectively lead service improvement and strategic change. The main learning strategy is action learning to maximise peer support and shared learning throughout the service improvement project. You are supported during the award through the use of tutorial support and the Virtual Learning Environment. This award:

  • enables you to critically evaluate the contemporary health and social care context with reference to your work role
  • facilitates the development of essential skills to effectively lead service improvement
  • enables you to evidence leadership of strategic change.

Award content includes:

  • transition to mastery
  • health and social care context - policy drivers
  • environmental analysis
  • project planning and management
  • leading strategic change
  • NHS Leadership Qualities Framework
  • tools available from the NHS Institute for Innovation and Improvement such as the Leaders' Improvement Guides
  • effective team-working
  • action learning
  • report writing
  • evaluation of service improvement .

Teesside University Middlesbrough Campus.

How you learn

The main teaching and learning strategy is the use of action learning to maximise peer support and shared learning of service improvement projects. Attendance consists of eight days, beginning with an introductory two-day block comprising seminars to explore key concepts related to leading strategic change and action learning. This is followed by six action learning sets to facilitate your development of strategic change skills and leading service improvement projects within the context of health and social care. In addition, group tutorial support is also available to provide additional formative guidance and feedback with choosing and planning a service improvement project.
 
A formative assessment has been designed to focus you on your service improvement projects early in the award in order to plan your change strategies, and to provide an opportunity for in-depth feedback on written work to facilitate the development of the final summative assessment. This is particularly important if you are studying at master's level for the first time and will aid the transition to mastery, although guidance on this transition and an induction to the award requirements is given in the initial two-day block.
Summative assessment
You develop and present a poster based on a critical and evaluative reflection of your personal contribution and leadership behaviours used to facilitate the planning of the service improvement project and respond to questions from assessors. The project topic is chosen in the Week 1 introductory block.

You develop a 5,000 word project report on the process and outcome of leading a service improvement project. 

Career opportunities

Leadership roles in organisations and teams and service improvement planning and implementation

Entry requirements

You should normally have an Honours degree in a health or social care-related subject or in leadership or management. Applicants from the voluntary sector with links to improving services and applicants with other qualifications and experience may be considered if they can provide evidence of their ability to study at master’s level. Such applicants will be invited to discuss their experiences and abilities with the Programme Leader. You will normally be working in a senior post within your organisation and be in a position to influence services.

Course information

Part-time

  • October-May, 2 day study block in October the 6 Action learning sets from end October to April.

More part-time details

  • 40 Credits, Masters Level
  • Enrolment date: August/September
  • Admission enquiries: 01642 384176
  • Fee for UK/EU applicants: £1020

Contact details

Further information