The NHS is entering a new phase of reform. Promoting and developing efficient and effective leadership behaviours is central to developing a patient-led, quality-enhanced, local service.
Improving compassion and the quality of patient care starts with leadership (NHS Leadership Academy 2013) and The Kings Fund (2011). This recognises the value of leadership that is shared, distributed and adaptive – where leaders must focus on engaging staff in delivering results.To achieve this locally and nationally, NHS trusts, foundation trusts, primary care trusts, social care organisations, along with the independent and third sector, will have to devise strategic frameworks and action plans to help promote and develop leaders within their organisations and services.
All of this requires developing health and social care staff in promoting, identifying and supporting the development of leadership capability. It means being able to use a variety of tools and techniques that underpin effective and sustained leadership development, and working in partnership across professional and organisational boundaries to improve patient-focused care. Developing transformational leadership skills to support this framework means that you need to:
The new Healthcare Leadership Model offers 360-degree feedback linked to nine dimensions:
This PgCert helps you to:
• develop a comprehensive and critical understanding of leadership theory and service improvement methodologies to enhance health and social care practice
• demonstrate a systematic and critical understanding of yourself and the leadership skills, behaviours and attributes required to effectively lead evidence-based service improvements in health and social care.
In Advanced Personal Effectiveness and Leading Service Improvement you explore current drivers of service reform and improvement to develop your political awareness and proactive leadership. From the very start you work on real-life service-improvement projects so you can apply what you learn to your area of practice.
You undertake 360-degree diagnostic appraisal and personal action planning to develop your effectiveness. You also use action learning to help you lead a real service-improvement project that’s relevant to your role and your organisation.
You will develop the necessary knowledge and skills to achieve this by studying topics such as improvement science, tools and techniques, a multi-perspective approach to determining and measuring performance, project design and audit, and evaluation research methods.
This module is designed to integrate the NHS Healthcare Leadership Model and uses leadership diagnostic tools to help you assess yourself and to develop a personal action plan to enhance your leadership capability.
This module uses action learning to help lead real service improvement projects that are relevant to your role in practice and organisational need. You implement your service improvement and also start to address ethical research issues in preparation for your Year 3 dissertation.
Modules offered may vary.
By enhancing your leadership and service-improvement skills you develop the effectiveness of your role and your professional goals.
You should normally have an honours degree or equivalent in a health, social care, leadership or management-related subject. Alternatively, you can demonstrate your ability to undertake and complete the course by qualification and/or experience.
For additional information please see the entry requirements in our admissions section