FdA Hospitality Management modules
Quality and Customer Care
Other modules on this course
Year 1 core modules
- Financial Management
- Food and Beverage Operations
- Food Hygiene and Health and Safety
- On-Licensed House Management
- Quality and Customer Care
- Self Analysis and Career Development
Year 2 core modules
- Accommodation management
- Company Work Experience
- Conference and event management
- Entrepreneurial Skills
- Human Resources
- Marketing
Modules offered may vary.
You will analyse a customer service policy and look at promoting a customer-focused culture within the hospitality context.