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Undergraduate study

Our students

Eleasha Duncan

Eleasha liked that the course integrates various elements of the industry including customer service, innovation in the sector, and safety.

Eleasha Duncan

BA (Hons) Airline and Airport Management (Top-up)

There aren’t many aviation courses in the country so I was thrilled there was one on my doorstep. But the main reason was the tailored and personalised experience Teesside offered.

Why did you decide to go to university?

I’d studied aviation at Stockton Riverside College for two years prior to starting the foundation degree at Teesside. Aviation is a diverse industry and one which requires a specific level of skill and expertise so I decided to top-up my foundation degree to get more experience.

Why Teesside?

I’m from the area so it was convenient that Teesside offered the course I was interested in. There aren’t many aviation courses in the country so I was thrilled there was one on my doorstep. But the main reason was the tailored and personalised experience Teesside offered.

Why airline and airport management?

I’ve always loved airports, aircrafts and anything to do with aviation in general. And it’s a topic I’ve studied since leaving school so it made sense to continue with something I am interested in.

Best thing about your course?

I like that the course integrates various elements of the industry including customer service, innovation in the sector, and safety.

My tutor, Beverley Boden, makes the topics interesting, challenging and thought-provoking. I’ve experienced some once in a lifetime opportunities including meeting with air accident investigators and visits to airports such as Newcastle International Airport and Durham Tees Valley airport.

Favourite module?

My favourite module has been Safety Management and Business Resilience – it’s based entirely on air disaster management, which I find really intriguing. I’ve explored and dissected numerous air accidents, such as the Malaysia Airlines flight MH17 disaster in 2014, Miracle on the Hudson US Airways flight 1549, Lockerbie bombing Pan Am flight 103 and the Tenerife disaster involving KLM flight 4805 and Pan Am flight 1736. I’ve always been drawn towards the disaster management side of things. I like to evaluate what went wrong, what could have been done, who is to blame and how the business can move forward from disasters. The course leader has a background in dark tourism and aviation, so I’ve gained experience and knowledge from her in these areas.

What skills have you developed?

I’ve gained a huge amount of confidence, which has pushed me to do my best. Taking part in industry workshops and visits has allowed me to showcase my ability to work under pressure, as an individual or as part of a team. Getting involved in group presentations has helped me develop skills in time keeping, organisation and teamwork. This knowledge and experience has put me in a strong position to work in the aviation industry.

Tell us about Middlesbrough

The campus is in the heart of the town so it’s really handy. There’s lots of high street stores and various cafes and restaurants. I tend to venture into the town centre for my lunch most days where there are lots of affordable places to eat.

What are you doing now?

I’ve been successful in securing a job at a regional airport when I finish my studies.