Ombuds office
- Useful information
- General rights and responsibilities
-
Your academic rights and responsibilities
- Student attendance
- Assessment information
- Assignment submission
- Assessment and feedback FAQs
- Mitigating circumstances
- Studying additional credits
- Procedure for students reporting cancellation of classes
- Academic misconduct
- Withholding award due to tuition fee debt
- Feedback on your progress
- Feedback on your programme
- Receipt of results
- External examiners
- National student survey
- Graduation
- Diploma supplements
- Your course
- Your library
-
Services and facilities
- Access to learning fund
- Accomodation
- Alumni association
- Assessment centre on Teesside
- CALM
- Car and cycle parking
- Careers
- Catering
- Chaplaincy
- Coaching skills
- Counselling
- Disability
- Emergency loans
- First aid
- Health and lifestyle
- Get the most from Teesside
- International
- IT and computing facilities
- MyPrint
- Nursery
- Ombuds Office
- Opportunities for paid volunteering work
- Security and emergencies
- Sport and recreation
- Student Centre opening times
- Travel
- Volunteering
- Well-being centre
- Your finances
- Your Students' Union
The role of the ombuds office is to ensure that you receive fair and impartial advice in matters relating to any issues or concerns which you may experience during your time at the University.
Its main functions are:
- advising and co-ordinating the assessment review process for both taught programme components and higher degrees by research
- administrating and providing assistance relating to the students complaints procedure
- administrating the review process of the academic misconduct regulations (taught components and programmes) and mitigating circumstances regulations (taught components and programmes)
- Co-ordinating the fees and charges panel.
The ombuds office is also responsible for the publication of the University student handbooks and student protocol.
The ombuds office will also endeavour to provide answers to questions you may have regarding University policies and procedures, and can provide you with full copies on request.
