Assessment centre on Teesside
Assessment Centre on Teesside (ACT) supports disabled applicants and current students who are studying in higher education (or further education). We provide a service to students who are visually impaired, hearing impaired, wheelchair-users or people with mobility difficulties, medical conditions, autistic spectrum disorders, mental health service users and people with specific learning difficulties (for example, dyslexia). This is not an exhaustive list.
We can arrange for you to have a meeting with an assessor to discuss your preferred way of accessing all study activities, such as reading, note taking, library/research, organisation, time management, producing assignments, practical/lab works, group work, exams, field trips, placements. You have the opportunity to ask questions and are not asked to sit any tests.
We write a report following the meeting which outlines the strategies recommended to assist you in accessing your studies, such as equipment, software and non medical helper assistance. This also includes institutional support, including examination assistance and any other disability related needs that you may have whilst studying, including transport.
We can arrange home visits but only in exceptional circumstances. The meeting is held in confidence and no information will be passed on to your funding body or college/university staff without your consent.
'The Assessment Centre was seen as operating to a very high standard.'
Matrix Assessor feedback
The Assessment Centre on Teesside is on the first floor of the Student Centre:
Middlesbrough TS1 3BA
T: 01642 342278 or 342269
F: 01642 342289
How do I arrange an appointment?
ACT is based at Teesside University. Contact us to arrange an appointment for a needs assessment meeting. You can call between 8.30am and 5.00pm Monday to Thursday and 8.30am - 4.30pm Friday.
Let us know if you have any additional requirements to attend this meeting such as sign language interpreter/communication support worker or one-to-one assistance. You can bring someone along with you if it makes you feel more comfortable. An appointment is usually available within 10 working days, often sooner. We endeavour to offer Needs Assessment appointments within 15 working days but at times of peak demand the wait may be longer. Current waiting time for an appointment: 14 working days, .
You can use ACT no matter where you have applied to study. You can choose the closest centre depending on where you live. You can find the locations of assessment centres and contact details at:
What information do I need to provide when arranging an appointment with ACT?
When booking an appointment for a Needs Assessment, we need:
- to gain information about your course. We will contact your institution and will ask them to complete a form detailing the teaching and learning methods and assessments that you will undertake
- evidence from your funding body that you can arrange a needs assessment appointment - they usually send a letter asking you to book an appointment and we need a copy of this letter
- information from you, including your contact details, the nature of your disability and any assistance required to attend your appointment. You can either give these details to us over the phone or complete the pre-assessment questionnaire.
pre-assessment questionnaire (Word - 30kb)
- evidence of your disability - you need to provide the evidence required to your funding body and to us. If you have more than one medical condition/disability you will need to provide evidence of each.
For specific learning difficulties, such as dyslexia
An up to date diagnostic report is required, for example, from a psychologist. For more information contact your funding body or a disability adviser at your college or university. Evidence required should adhere to the SpLD Working Group 2005/DfES Guidelines www.sasc.org.uk. You may wish to make your psychologist aware of this document if you are being assessed/reassessed.
For other conditions/disabilities
A letter from a GP, specialist or consultant. The letter needs to outline the nature of your disability and how it affects you on a daily basis.
Where can I find you?
You can find us on the first floor of the Student Centre in the Department of Student Services. If you need a car parking space let us know.
Service user feedback
Contact us with feedback as we are keen to know what you think.
Already had a meeting? Why don’t you give us some feedback?
- Feedback about your appointment at the assessment centre (Word - 115kb)
- Feedback for equipment and one to one support received (Word - 17kb)
- Online survey - please complete the DSA-QAG (the Disabled Students Allowance Quality Assurance Group) survey. It is to help monitor and improve the service provided by Assessment Centres to yourself and future DSA students and you may also win a prize.
Take the survey
Please send responses back by email to firstname.lastname@example.org, or post them to The Assessment Centre on Teesside, first floor of the Student Centre, Teesside University, Borough Road, Middlesbrough, TS1 3BA.
Should you wish to make a complaint you can do so. All complaints are dealt with in a professional and non-confrontational manner.
Student Services complaints procedure (word - 17kb)