Counselling service

What does the counselling service do?

The Counselling Service has two main roles in the University for students:

1. To provide therapeutic interventions by assisting and exploring with clients personal, social, psychological issues and difficulties during their academic studies. These may be personal issues, relationship difficulties, homesickness, episodes of depression, stress, or other personal related concerns. The aim of the Counselling Service is to help clients find resolution to their issues or more constructive and positive ways forward.

2. To assist and help students develop key lifelong skills to deal with personal issues that may occur at some future date. Everybody at some stage will have feelings of being down, anxious, stressed and not sleeping. Through our online therapeutic programme Silver Cloud, it is possible to learn some basic skills and approaches to help with these issues.

Counselling is confidential

The service will not reveal anything to anyone, unless you ask us to. This means your school or tutor won’t know unless you want us to tell them. This also applies to your family or partner.
More about confidentiality

Eligibility for counselling

The counselling service sees students from many different groups including disabled students, international students, lesbian, gay, bi-sexual and transgender students and a whole range of other students. Counselling is available for you, whatever your background and need.

How do I get in touch with the Counselling Service?

Your first step towards counselling is to book an appointment in the Intial Assessment and you can do this by ringing 01642 342277 or by calling into the Student Centre (Floor 1). Please note that a regular counselling appointment will not take place until you have attended an Initial Assessment. In line with the NHS and other Psychological Therapies, it may not be 1-2-1 counselling initially. The Initial Assessment will help you identify resources that you can engage with immediately.

We will then e-mail you a form with what you need to do, along with our self-help resources. These self-help resources have been identified from student feedback as being very helpful. It is important that while you are waiting for counselling, you access these resources as we will ask you when we see you how helpful they have been. If you feel that there is not a particular resources that fits your issue, please e-mail, so that we can identify a resource that may be helpful. You should regularly check your University e-mail account for an appointment as we do have cancellations.

If you are struggling with your course, or a particularly urgent situation, you can talk to your tutors or come into Student Services and talk to a Student Adviser.

More information

Our confidential counselling service can support you through any personal or academic difficulties and develop constructive ways forward.

Contact us

T: 01642 342277