Say yes to respect

Hate Incidents and Hate Crime

What are hate incidents and hate crime?

Hate incidents and hate crime are acts of violence or hostility directed at people because of who they are or who someone thinks they are. For example, you may have been verbally abused by someone in the street because you're disabled or because of your sexuality. You can report a hate incident or crime even if it wasn't directed at you. For example you could be a friend, neighbour, family member, support worker or simply a passer-by.

If you've experienced a hate incident or hate crime you should first report it to the police and then to Student and Library Services.


What are hate incidents?

A hate incident has occurred if the victim or anyone else thinks an action was motivated by hostility or prejudice based on one of the following things:
  • disability
  • race
  • religion
  • transgender identity
  • sexual orientation.
When reporting the incident or crime you should say whether you think it was because of disability, race, religion, transgender identity, sexual orientation or a combination of these things. Anyone can be the victim of a hate incident. For example, you may have been targeted because someone thought you were gay even though you're not, or because you have a disabled child. Hate incidents can take many forms, here are some examples:
  • verbal abuse including name-calling and offensive jokes
  • physical attacks such as hitting, punching, pushing, spitting
  • threats of violence
  • hoax calls, abusive phone or text messages, hate mail
  • online abuse, for example on Facebook or Twitter
  • displaying or circulating discriminatory literature or posters
  • harm or damage to your property.

When is a hate incident also a hate crime?

When hate incidents become criminal offences they are known as hate crimes. Any criminal offence can be a hate crime if it was carried out because of hostility or prejudice based on disability, race, religion, transgender identity or sexual orientation. Incidents which are based on other personal characteristics, such as age or belonging to an alternative subculture (for example, Goths), are not considered to be hate crimes under the law. You should still report these to Student and Library Services, but they will not be prosecuted specifically as hate crimes by the police. Hate crimes cause harassment, alarm or distress (Public Order Act 1988). Here are some examples:
  • assaults
  • criminal damage
  • harassment
  • sexual assault
  • theft
  • fraud
  • burglary
  • hate mail (Malicious Communications Act 1988).

I think I need help?

Experiencing a hate incident or crime is distressing but you do not have to tolerate it. Any student who experiences a hate incident or hate crime from any individual or group throughout their student experience will have the full support of the University in reporting the incident. Remember, you are not alone and there are people and services in the University who are here to support you. By talking to someone about what you are experiencing and how you are feeling you will feel less alone and more able to deal with the situation. There are various ways in which an individual can deal with hate incidents and crimes:

    Be Supported

  • If you are in immediate danger or are seriously injured, call 999.
  • If you can, find a place where you feel safe. If this isn't possible you can:
    • Call Campus Security on 01642 342086 or go to their office, Ground Floor, The Library building. They can offer you a physical or CCTV escort across campus if you are feeling vulnerable and you can report any issues to them directly.
    • If you are in Middlesbrough,Safe Spaces is a service for students where they can seek help and refuge if needed. Businesses that take part in this scheme can be easily identified by the yellow Safe Spaces stickers in their windows. This service is for students who feel threatened or vulnerable and they can expect to be given somewhere to sit for a short period of time, first aid (if needed) and a taxi can be rung for them. Current Safe Spaces in Middlesbrough.
    • Go to the Students' Union. All venue staff are either SIA Door Supervisor qualified or working towards their qualification.
  • Get advice

  • From a friend. Talking to someone you trust about what you are experiencing can sometimes help.
  • From Student and Library Services. A student adviser will listen to your concerns in confidence and discuss the options available to you, including informing the police, and how to access further support if needed. Go to the first floor of the Student Centre building and ask to see a student adviser through our drop-in service which is available between 9.30am - 4.00pm, Monday to Friday. Or you can call 01642 342277 to book an appointment with a student adviser at the drop-in.
  • From Teesside University Students' Union. The Students' Union Student Support offers independent advice and representation. Their friendly and confidential service can support you, offer advice and if necessary help you to raise a complaint. Student Support is based on the first floor of the Students' Union Building and is open 10.00am - 4.00pm (Monday to Thursday) and 11.00am - 4.00pm (Friday).
  • From Cleveland Police Beat Surgery. Cleveland Police hold regular beat surgeries in conjunction with the Students' Union. The friendly Police Community Support Officers are on hand to give safety tips and advice and you can report any issues you may have to them. Go to 'SU Student Support - SUSS' on Facebook to find out when they will be in the SU.
  • Report an incident

  • To the police. You can report a hate crime to Cleveland Police in a number of ways:
    • at a police station
    • by calling the police either on 101 or 999 if it is an emergency.
    • at a third party reporting centre if you prefer to speak to someone who is not a police officer. Each centre has trained staff who can advise you about what to do next. Teesside University Students' Union is a hate crime reporting centre
    • using the online reporting facility , if you do not want to report directly to the police. The police take hate crime very seriously and will record and investigate this offence even if you do not want to give your details. However, you must note that the investigation and ability to prosecute the offender(s) is severely limited if the police cannot contact you.
  • To the University. Students and staff can report any incidents to the University. You can either report an incident and request support from an adviser or report anonymously. If you submit your report anonymously we will not be able to offer you any direct advice or officially investigate the incident. You can use the links at the top of this page to report any incidents.

How can I help someone who's experienced a hate incident or crime?

When someone is experiencing difficulties they will often speak to someone they can trust. You might not be able to solve their problems but by listening and supporting your friend you can help.

Make sure they are safe

  • If they are in immediate danger or are seriously injured, call 999.
  • Find a safe place. If this isn't possible you can:
    • Call Campus Security on 01642 342086 or go to their office, Ground Floor, The Library. They can offer a physical or CCTV escort across campus if someone is feeling vulnerable and anyone can report any issues to them directly.
    • If they are in Middlesbrough, Safe Spaces is a service for students where they can seek help and refuge if needed. Businesses that take part in this scheme can be easily identified by the yellow Safe Spaces stickers in their windows. This service is for students who feel threatened or vulnerable and they can expect to be given somewhere to sit for a short period of time, first aid (if needed) and a taxi can be rung for them. Click for a list of all the current Safe Spaces in Middlesbrough.
    • Go to the Students' Union. All venue staff are either SIA Door Supervisor qualified or working towards their qualification.
  • Get advice

  • Listening to your friend will help and show them that they are not alone.
  • From Student and Library Services. A student adviser will listen to your concerns in confidence and discuss the options available to you and your friend, including informing the Police, and how to access further support if needed. Go to the first floor of the Student Centre and ask to see a student adviser through our drop-in service which is available between 9.30am - 4.00pm, Monday to Friday. Or you can call 01642 342277 to book an appointment with a student adviser at the drop-in.
  • From Teesside University Students' Union. The Students' Union Student Support offers independent advice and representation. Their friendly and confidential service can offer advice and support you and your friend. Student Support is on the first floor of the Students' Union Building and is open 10.00am - 4.00pm (Monday to Thursday) and 11.00am - 4.00pm (Friday).
  • From Cleveland Police Beat Surgery. Cleveland Police hold regular beat surgeries in conjunction with the Students' Union. The friendly Police Community Support Officers are on hand to give safety tips and advice and you can report any issues you or a friend may have to them. Follow 'SU Student Support - SUSS' on Facebook to find out when they will be in the SU.
  • Report an incident

  • To the police. You can report a hate crime to Cleveland Police in a number of ways:
    • at a police station.
    • by calling the police either on 101 or 999 if it is an emergency.
    • at a third party reporting centre if you prefer to speak to someone who is not a police officer. Each centre has trained staff who can advise you about what to do next and Teesside University Students' Union is a hate crime reporting centre
    • using the online reporting facility, if you do not want to report directly to the police. The police take hate crime very seriously and will record and investigate this offence even if you do not want to give your details. However, you must note that the investigation and ability to prosecute the offender(s) is severely limited if the police cannot contact you.
  • To the University. Students and staff can report any incidents to the University. You can either report an incident and request support from an adviser or report anonymously. If you submit your report anonymously we will not be able to offer you any direct advice or officially investigate the incident. You can use the links at the top of this page to report any incidents.

Remember


When helping a friend with through a difficult time, you need to make sure that you look after yourself. It can be worrying when a friend is upset or, if you have had a similar experience yourself, it can bring back difficult memories or feelings. If you want to talk about your feelings whilst respecting your friends privacy please see the different support options below


Continuing Support


If you or someone you know have experienced a hate incident or hate crime there are a range of support options available for students.

  • Student advisers. A student adviser will listen to your concerns in confidence, offer options and talk about the support available.
  • Counselling service. Our confidential counselling service can support you through any personal or academic difficulties and develop constructive ways forward.
  • Disability advisers. Our specialist staff can help you access support and resources to ensure you have a great experience at Teesside.
  • Your academic school. If you feel able to, you can talk to your personal tutor or lecturer.
  • Student and Library Services. The University offers a wide range of support and advice services to help you.
  • Teesside University Students' Union. The SU offer free and totally independent support with a number of academic and student support issues. The service is also a hate crime reporting centre and offers a mediation service for students who are experiencing difficulties with their housemates.


Other support


  • Stop Hate UK is a UK charity providing independent and confidential support for anyone affected by hate crime.
  • Disability Rights UK provides information and support for disabled people who have experienced a hate crime.
  • Hart Gables is a local charity who provide support to all those who identify as lesbian, gay, bisexual and/or trans in the North East.
  • TELL MAMA is an independent organisation which supports victims of anti-Muslim hate.
  • Victim Support is a national charity giving free and confidential help to victims of crime, witnesses, their family, friends and anyone else affected across England and Wales.
  • Samaritans is available 24-hours a day to provide confidential emotional support for people who are experiencing feelings of distress or despair, including those which may lead to suicide.