Visiting & Events

Human Factors in the Digitalisation of Healthcare Webinar Workshop

  • 01 August 2019
  • 9.30AM - 11.30AM
  • Public event: Yes  |  Booking required: Yes
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About | Human Factors in the Digitalisation of Healthcare Webinar Workshop

UK time: 9.30am - 11.30am
Singapore time: 16.30pm - 18.30pm

Free Registration
Please note: delegates must attend this event either, at Teesside University campus or the National University Singapore campus.

Delivered in association with National University of Singapore/Institute of Systems Science.

The impact of human factors on providing safe and efficient practice within healthcare organisations has gained increasing importance across all areas of healthcare provision. As healthcare continues a rapid digitalisation journey, it is important that human factor design is integrated into the technology solutioning.

Experienced practitioners and academics from Teesside University, UK and National University of Singapore will present a live broadcast webinar on contemporary issues surrounding human factors in healthcare provision, including:
> the meaning of human factors
> trends of digitalisation
> clinical aspects of human factors
> opportunities
> context of health informatics
> human centric design

Live from National University Singapore
Tamsin Greulich-Smith
Chief, Smart Health Leadership Centre, Institute of Systems Science, National University of Singapore
Tamsin has global experience in human-centric design and transformation in complex settings. In addition to her role at NUS, in which she established the Smart Health Leadership Centre, she is also a Senior Fellow at the Ministry of Health Office for Healthcare Transformation (Singapore), and a national Design Expert for theSingapore government’s DesignSingapore Council.

Saisudha Rajagopal
Lecturer and Consultant, Digital Innovation & Design Practice/ Smart Health Leadership Centre, Institute of Systems Science, National University of Singapore
Saisduha design-thinking practitioner and software engineer, who helped to establish the service design and innovation practice at NUS-ISS in 2010. She is a Senior Fellow at the Ministry of Health Office for Healthcare Transformation (Singapore) supporting design of integrated healthcare services.

Live from Teesside University
Dr Dave Murray
Consultant Anaesthetist, James Cook University Hospital
Dr Dave Murray has been a consultant anaesthetist at James Cook University Hospital in Middlesbrough since 2003. He has a long held interest in patient safety and Human Factors, is a founding member of the Clinical Human Factors Group, an Associate member of the Chartered Institute of Ergonomics and Human Factors, and is the Human Factors faculty lead for Health Education England North East. He co-established the Postgraduate Certificate in Advancing Human Factors in Heath and Social Care at Teesside University, one of the few Human Factors PgCs in the UK accredited by the Chartered Institute of Ergonomics and Human Factors. He also has a Masters in Medical Education.

He established the NHS Emergency Laparotomy Network in 2010, and led the development of the National Emergency Laparotomy Audit (NELA) with the Healthcare Quality Improvement Partnership (HQIP). He was the National Clinical lead for NELA from 2012-2017, and is now Project Chair.

When is not working, he competes in triathlons, and has represented Great Britain several times within his Age Group at the European Long Distance Duathlon Championships, and the World Long Course Triathlon Championships.

Dr Susy Cook
Associate Dean (International), School of Health & Social Care, Teesside University
Susy gained BSc (Hons) Biochemistry and Biology from Keele University, from which she went on to complete MmedSC at University of Birmingham and continued with her development gaining her Doctorate at Middlesex University.

Susy has worked in a variety of settings including higher education and the NHS, serving the public as biochemist and researcher, improvement/organisational development lead, a manager and a director in the NHS.

She specialises in the development of strategic, team and individual level evaluation and improvement interventions designed to support the development of open and honest cultures that enable the delivery of safe, efficient and effective health care. She has worked at all levels of the NHS, including Cancer Intelligence Unit and higher education undertaking research into improvement in healthcare. Since joining Teesside University in June 2017, Susy has been developing strong working relationships within the University and with overseas agencies and universities to create beneficial partnerships and opportunities to help raise the profile of the School and University internationally. Susy continues to remain involved in improvement and evaluation in health and remains involved in her research interest. She is a Q member for health foundation which she also co hosts 2 special interest groups, one on evaluation of improvement and one on Joy at work.

Melanie Newton
Senior Lecturer in Adult Nursing, School of Health & Social Care Teesside University
As H grade Ward Manager at North Tees NHS Trust Mel was responsible for the rehabilitation of patients in a 57 bedded Older Adults Unit until 2001. She effectively managed 64 WTE staff with the aim to deliver high quality care to vulnerable patients using the allocated resources available and was an active member of various Trust working committees and recognised for initiating a patient led Quality Circle. From this senior clinical post, Mel moved to manage Care Homes for Affinity Healthcare and transferred to the Human Resources Department as Training and Development manager for two sites before commencing full time as Senior Lecturer at Teesside University in 2003.

Who should attend
Healthcare staff with an interest in human factors and health informatics, as health services become increasingly digital.


  • Mel Newton, Senior Lecturer in Adult Nursing, School of Health & Social Care, Teesside University