UCAS code: N801 FdA/TT
‘Tourism in the 21st century will not only be the world’s largest industry, it will be the largest by far that the world has ever seen.’ World Tourism Organisation: 2020 Vision
This course is delivered at Middlesbrough College. Designed in partnership with employers, the course gives you a solid theoretical and practical understanding of travel and tourism management, enabling you to progress to higher-level studies or directly into industry. You have the chance to apply what you learn to your own workplace experience.
This module aims to provide an introduction to the main principles of marketing as it impacts on a changing and competitive environment. It also aims to define its relationship between the organisation and the outside world. The module will focus on the fundamental principles of marketing and will challenge conventional thinking suggested by relationship marketing theory. In addition, the module will focus on a range of topical issues, as well as advertising, public relations and retailing in marketing and in so doing, will expose students to areas of marketing that they may wish to study further.
This module will enable the learner to develop an appreciation of operational benefits of Information Technology (I.T.) on the travel and tourism industry. It will introduce learners to the fast changing nature of IT, current developments and their effects on the management of information. It will provide learners with the practical skills to make full use of that technology. Learners will examine trends in IT and consider the implications of technological developments upon the industry.
The module enables learners to analyse the international affairs on the travel industry. The areas to be studied include historical key milestones in travel and tourism, the key organisations that affect the travel and tourism industry, political and economic developments and technological and environmental developments. This module will provide key underpinning knowledge of the travel and tourism industry.
The purpose of this module is to provide students with an understanding of the main theories of Human Resource Management (HRM) and how they are applied within a practical setting. The module will provide the necessary theoretical and practical underpinning necessary to the comprehension and analysis of the nature of HRM
The aim of the module is to equip learners with techniques that will enable them to participate in the efficient management of the financial resources of the organisation. This covers the planning and budgeting process through to the evaluation of performance. This process includes decision making based on financial data; preparing budgets and analysing performance against budget; looking to ways to add value.
This module is designed to support learners in coping with HE level study. It is specifically for work-based learners and addresses the development of key personal skills. The delivery encourages the students to actively participate in their own learning process through small group activities, peer-reviewed presentations and learning contracts. This module develops the capacity of individuals to reflect upon their own learning and achievement and to design their Personal Development Journal.
The aim of this module is to encourage the student to investigate and develop an appreciation of the particular needs of clients within the conference and event sector. This module considers the operational and planning considerations, which are specific to this sector of travel and tourism.
The module will build upon the students’ knowledge of the areas studied in ’International Travel Affairs 1’. It will focus in more detail on the worldwide travel and tourism industry as well as international trade and business activities and competitiveness, development and sustainability. These issues will be studied in greater depth through an analysis of an emerging economies in terms of their revenue from travel and tourism.
Through this module, learners will develop the knowledge and skills needed to manage customer services, through an understanding of organisations promoting a customer focussed culture. Learners will examine the nature of a customer service culture within travel and tourism environments and associated sectors through a detailed evaluation of travel and tourism industry customer service policies and procedures. They will also develop an appreciation of the importance of information gathered from customers and its relevance to improved delivery of services using a range of research methods. Learners will be expected to develop management skills through the creation of a customer service policy and related procedure which will be linked to the placement secured in the Work Related Project module.
This module will provide students with an understanding of the process of tourism development using local, national and international case studies. Students will be introduced to approaches to tourism planning and the role agents play in this. Regeneration will also be explored using a range of case studies. The need for sustainable tourism will be examined alongside the impacts of development upon the host and guest communities. In addition current issues surrounding the development of special interest tourism will be considered.
This module builds on the learning from the Self Analysis and Career Development module. The learning takes place in the workplace, either the normal place of work or a placement appropriate to the sector of study. The module is project based, mainly. The individual should identify a significant aspect of dysfunction in the organisation, identify the underlying factors and develop proposals for how that problem can be addressed. This will be agreed between the student, the employer and the tutor. The module also builds on the Personal Development Plan which the student produced in the Self Analysis and Career Development module in year one of the programme. The individual will reflect on the original personal development plan, drawing on and analysing the learning they have received throughout the programme together with the development of individual key skills. An updated plan will be produced.
Modules offered may vary.
Teaching takes place in the partner college and, in some instances, at Teesside University, using a combination of lectures and seminars to provide you with underpinning knowledge. You are then expected to expand your knowledge and skills further through independent, directed learning. On some occasions learning takes place in a placement/work-based setting.
The knowledge and skills developed through the course are assessed in a variety of ways, using both in-course and end assessments. Methods include reports, essays, projects, case studies, examination, individual or group presentation, group activity and a personal development portfolio.
The travel and tourism industry is a vast, dynamic industry offering a wide range of career opportunities. Typical areas of the industry which you could progress into include tour operations (UK and overseas), conference and events management, travel agency operations, aviation sector (airlines and airports), public sector tourism in the UK (tourist boards, regional development agencies and tourist information centres), attractions management (UK and overseas), transport provision, hospitality sector management and tourist guiding services. You may also wish to further your studies and progress to the BA (Hons) Tourism Management Top-up Award. Our graduates have gone on to have successful careers with Emirates in the UAE, Swissport, Thomson Tour Operations and Thomas Cook.
You can find these at the top right of the course page – click on More full-time details
The entry criteria are based on your ability to succeed and can be demonstrated in a variety of ways including:
We also invite you to attend for interview.
For additional information please see the entry requirements in our admissions section