Short courses
Health & Social Care

Using a Human Factors Approach to Quality Improvement in Health and Social Care

University Certificate in Postgraduate Continuing Education

This award is for anyone working in health and social care or associated agencies, including the public, independent and voluntary sectors. It is suitable for staff from any professional background, including clinical and support services. It may be studied as a University Certificate of Postgraduate Continuing Education (UCPCE) or as a core module in the PgCert Advancing Human Factors in Health and Social Care (subject to approval) or the MA Advancing Quality, Safety and Governance in Health and Social Care.

Course information

Part-time

More part-time details

  • Credits: 20, Level: Master's
  • Enrolment date: September
  • Admission enquiries: 01642 384176
  • Fee for UK/EU applicants: £561

Contact details

Further information

The importance of human factors in delivering high-quality health and social care through optimising human wellbeing and overall system performance is increasingly being recognised. This involves applying theory, data and design methods to the study and management of interaction among humans and other elements of the health and social care system.

You study a range of environmental, organisational and job factors, as well as human characteristics which influence behaviour at work and can affect the provision of safe and effective care. You develop an in-depth knowledge of human factors models and strategies, and examine how these can be applied in various care settings.

How you learn

The award is studied over 14 weeks and consists of two x two-day study blocks (weeks 1 and 8) supplemented by online learning and support between the study blocks using the virtual learning environment (VLE) e-learning@tees. You use a variety of learning strategies including tutor-led sessions, workshops and interactive learning activities. You receive formative feedback throughout the award, for example as part of interactive learning activities and small group work and discussions. We provide tutorial support during the study blocks and via telephone or email.

How you are assessed

A 4,000-word written assignment, submitted in week 14, is worth 100% of the award marks. Here you use a human factors perspective to identify and undertake a critical appraisal of a safety, quality, or governance issue relevant to your own role or organisation and provide appropriately justified recommendations to address this issue.

Career opportunities

Successful completion will equip you with a comprehensive knowledge and understanding of this key contemporary aspect of ensuring safe, high-quality care and its application within your own work context. This is a high priority area for the sector and for many employers.

Entry requirements

You will work in a health or social care setting or within an associated agency.
You will normally have an honour's degree in a relevant subject or equivalent work-based experience. Applicants with other qualifications may be considered if they can provide evidence of the ability to study at master's level.

Course information

Part-time

More part-time details

  • Credits: 20, Level: Master's
  • Enrolment date: September
  • Admission enquiries: 01642 384176
  • Fee for UK/EU applicants: £561

Contact details

Further information