Skip to main content
About us

Your student experience guide for 2020/21

Things are going to be different this year, but we are working hard to keep you safe and provide the best possible student experience. Here's what you can expect at Teesside University in 2020-21.

On campus

For your safety

  • Safety measures including one-way routes and signage to help you maintain social-distancing.
  • Designated safe building capacities - and we will monitor the number of people in each building and open access areas.
  • Hand sanitiser stations provided at entry and exit points to all buildings, with additional sanitiser stations in key areas and enhanced cleaning regimes.
  • Updated guidance advises that face-coverings should be worn in all HE learning environments, providing this does not impact on the delivery of teaching and learning.

Campus marshals

  • Campus marshals across Middlesbrough and Darlington campuses will help keep everyone safe.
  • They're here to remind everyone to wear face coverings where appropriate, to use SafeZone to check in and out, and they will help with building flow and social-distancing.
  • They will monitor elevator areas on ground floors, overall footfall and flow, and monitor social-distancing in these areas too.
  • Marshals at building entrances will have a small supply of face coverings and access to hand sanitiser to disseminate if needed. They'll also keep an eye on the hand sanitiser units and request replacements when empty.

Academic life

Flexible teaching

  • Our flexible, hybrid teaching model means you can expect to spend some time learning online and some time learning on campus, in small group classes.
  • The system is flexible enough to cope with any changes announced to social-distancing measures and Government guidelines on University operations.
  • You can complete most online learning flexibly - so even if you are unable to join us on campus at the start of the academic year, you will still be able to engage in your learning.


  • Busy spaces like the Library will have an appointment system to help keep you safe.
  • A postal book loan service will be available for those who are vulnerable or self-isolating.
  • Self-service will be encouraged wherever possible.
  • Online access to our extensive range of electronic books, journals and resources.

Personal tutors

  • All students have a personal tutor who is here to support you with any matters related to your course.

Student life

Support and advice

  • The Student Life team can provide advice and support online on everything from IT and counselling, to finance, health and wellbeing.
  • You can make virtual appointments with our careers advisers and benefit from online CV clinics to help put your future plans into action.
  • Face-to-face appointments will be prioritised for those who can't access online support.


  • We have introduced enhanced cleaning regimes for shared spaces in our halls of residence.
  • All of our maintenance and cleaning staff have appropriate PPE and will adhere to social distancing guidelines.
  • We're limiting the number of rooms we let and will be keeping this under continual review.
  • Should you ever need it, our team can support students living on campus if you need to isolate or quarantine. We can also help you access medical supplies and deliver food parcels.

Sport and Wellbeing

  • We're working on a phased re-opening of our gym and sports facilities early in Semester One.

Students' Union

  • You can sign up to clubs and societies online, meaning you can still enjoy the social side of university. Plus, the SUSS team can help you with housing, finance, academic issues and more.


  • A number of catering outlets will open in Semester One.
  • There are new screens to protect staff and customers.
  • Catering marshals will be on-hand to monitor the catering facilities.
  • A new click-and-collect offer and cashless system will be introduced, helping to keep queues down.
  • There will be limited seating to comply with social-distancing requirements.

The University has followed guidance from local health teams and Government as we implement our return to campus plans for the new academic year. The information presented on this page is therefore subject to change and we recommend that you regularly check back for the most up to date information.

Page last updated: 26/11/2020

More information and guidance about Coronavirus

The University continues to heed government advice and we're regularly updating our own guidance.

View our guidance on Coronavirus