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24/7 Mental wellbeing support services

Talk to a qualified counsellor or adviser today

All Teesside University students have access to our Student Assistance Programme. This is a 24/7 support service, open 365 days a year.

You can access this anytime. All graduates also have access to this service for 3 months after you graduate.

How to talk to a qualified counsellor or adviser

  • Confidential telephone number available 24/7, 365 days per year: 01642 342111
  • Chat function available Monday - Friday, 8.00am - 6.00pm via the Wellbeing Hub
  • Download the app using the details below or visit the Wellbeing Hub

If you are hearing impaired, please use the chat function in the first instance. (Available Monday - Friday, 8.00am - 6.00pm)

Support available

  • Addiction and substance abuse
  • Bereavement
  • Care responsibilities
  • Domestic abuse
  • Eating disorders
  • Exam pressure
  • Family or relationship issues
  • Financial information
  • Future planning
  • Gambling
  • Health matters
  • Housing concerns
  • Legal information
  • Low mood
  • Stress & anxiety
  • Student life
  • Trauma

Downloading the app

Get the app on Google Play or the App Store:

google play store apple store

  1. Download the app
  2. Enter the organisation code: TeesWell

Chat facility available Monday - Friday, 8.00am - 6.00pm, you will need to enter your details.

Wellbeing Hub

Access a range of free and helpful resources to support your wellbeing. For free support and to find out more about the Student Assistance Programme

Access the Wellbeing Hub

Access code: TeesWell

Freephone from a UK landline: 01642 342111

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