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University staff

Alliance Workplace Counselling Service


Alliance Workplace Counselling Service provides a confidential, professional and free counselling service for University employees.

Alliance counsellors are experienced at working with a variety of issues which may be causing concern such as anxiety or relationship problems. All difficulties, either personal or work related, can affect our ability to cope at home and at work. Talking to a trained counsellor can help you to gain perspective and support through the difficulties.

Appointments can be made to be seen at locations in Middlesbrough, Stockton and Darlington with a male or female counsellor. Up to six sessions are funded by the University.

To access this service, call Alliance on freephone 0800 107 5880 or complete Alliance's on-line referral form

If you have any queries about counselling, please contact Occupational Health on 01642 342208 or email

Recovery College

The University has an arrangement with the Tees, Esk & Wear Valley NHS Trust Recovery College for University staff to be able to use their online service to access information and self-help support if experiencing mental health problems.

More about Recovery College

Free emotional support line

To help support University staff who may be struggling in the current pandemic situation, Alliance is offering free support or an opportunity to offload in an empathic, non-judgemental space, to talk about how you're feeling for up to 20 minutes, and you can use the service as many times as you need to. If you would like to speak with someone then call 08001075880 and if Alliance are unable to talk then and there, they will arrange a call back within 24 hours. Text support is also available by sending a message to 07860064171 and call-backs can be arranged via text as well.

Discounted private rates for relatives

Alliance offered discounted rates for private therapy for any relatives of University staff from April 2020, and are extending this service further from November 2020.