Uniformed security officers patrol and monitor the campus on CCTV on a 24-hour, 365-day basis.
You can also drop in for assistance, we are located at the main entrance of the Library. You can contact the security control room on 01642 342086 or extension 3200.
First aiders are trained to assess injuries and illnesses and are located across the University campus. They are able to treat minor injuries or recommend consultation with a doctor or the local Accident and Emergency (A&E) Department.
If you can't find a first aider you should call the Security control room on 01642 342086 or extension 3200.
Take found property to M2.10 (Campus Services reception). If looking to claim lost property come to the same room, M2.10.
If you need an ambulance, dial 999 and ask for the ambulance service. You should:
A security officer will normally attend to assist in guiding the ambulance staff to the location of the casualty, or ensure that there is someone at the entrance of the building to guide the ambulance staff. Students living in halls of residence who require first aid may also contact a warden for assistance.
The nearest Accident and Emergency (A&E) department is at James Cook University Hospital, Marton Road, Middlesbrough, T: 01642 850850.
If you discover a fire or hear a fire alarm:
If you have a mobility problem, you should try to leave the building. If you cannot leave the building you should get to a protected enclosure, such as a stairwell or linked building. You will be safe for at least 30 minutes. You should tell someone that you are remaining behind and that the Fire Brigade, security or health and safety office must be told.
If a fire alarm sounds during an examination, the invigilator will make a note of the time and you will be asked to evacuate the building in the normal manner, as above, without taking anything with you.
Once the all clear has been given, you will be asked to return to your seat in silence. The invigilator will inform candidates of the time the examination will now finish and instruct the candidates to restart.
If you are trapped you should summon help by either telephone, intercom or alarm bell (depending on the particular lift). A Security Officer will then attend and release you.
If you become aware that a person is trapped in a lift, you should inform the Security Control Room on 01642 342086 or extension 3200. A Security Officer will deal with the situation.
If you smell gas:
If you discover standing water on the floor, water pouring down a wall, or through a ceiling, you should turn off any tap that may have been left on, taking care not to expose yourself to any danger, such as wet electrical equipment.
Call the security control room on 01642 342086 or extension 3200.
If there is an emergency during a failure of the Universityâ€™s telephone system you can still contact the Security Control Room from a mobile or pay-phone on 01642 254977.
If you have no coins you can make a reverse charge call from any of the pay phones within the University.
In the event of an interruption to the electrical power supply, the fire alarm will continue to be operational and emergency lighting will activate, providing sufficient light to enable you to move safely around the building.
Inform the security control room on 01642 342086 or extension 3200.
This procedure should not be used for reporting faulty lights or sockets; these should be reported to the Estates Division of Campus Services in the normal way, by telephoning ext 2041.
If you discover a discarded hypodermic needle or syringe it is important that you do not handle it.
If you discover any spilt bodily fluids, for example vomit or blood, it is important that you do not come into contact with it.
Warn any person in the vicinity and call the security control room on 01642 342086 or extension 3200.