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Terms and conditions - online payments

Please read these terms and conditions carefully before using the online payment facility. Your use of the online payment facility on this website indicates your acceptance of the terms and conditions.

Terms and Conditions

All payments are subject to the following terms and conditions.

  1. Payments will normally reach the University account to which you are making a payment on the following working day. However, up to three working days should be allowed for transactions to be processed.
  2. Refunds, if applicable, will only be made to the credit/debit card used for the original transaction.
  3. Teesside University cannot accept liability for a payment not reaching the correct University account due to you quoting or inputting an incorrect account number or incorrect personal details.
  4. Teesside University cannot accept liability if payment is refused or declined by the credit/debit card supplier. If payment is declined, the University is under no obligation to bring that fact to your attention. You should check with your bank/payment provider that payment has been deducted from your account.
  5. In no event will Teesside University be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, or the materials or information contained on this site.
  6. The payment of any sums via this facility does not in itself indicate the existence of a contract between the University and a student.
  7. All payments made through this online facility must be made in pounds sterling. Any currency conversion costs or other charges incurred in making the payment or processing a refund shall be borne by the payee and shall not be deductible from the fees due to the University.

Secure Payment

The payment details that you provide via this online payment facility are automatically encrypted when you enter them. This site is secured using a Thawte SSL Web Server Certificate to offer secure communications by encrypting all data.

Data Protection

The data that you provide during this transaction is processed in accordance with the requirements and safeguards of the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

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