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All of the latest information and advice around coronavirus (Covid-19) will be published here as we continue to prioritise the health and wellbeing of our students, staff and university community.

Advice Guidance FAQs


What to look out for

Coronavirus causes respiratory illness. The symptoms include:

  • Fever
  • Cough
  • Wheezing
  • Shortness of breath/difficulty breathing

What to do if you have symptoms

Stay at home for 7 days if you have either:

  • a high temperature - you feel hot to touch on your chest or back
  • a new, continuous cough - this means you've started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.


We continue to follow the latest advice from Public Health England, the Foreign and Commonwealth Office and the World Health Organisation and would encourage you to refer to these websites for the most up to date information.

If you have any concerns, please contact, or for medical advice contact NHS 111.

There are things you can do to help stop viruses like coronavirus spreading:


  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin immediately
  • wash your hands with soap and water often - use hand sanitiser gel if soap and water are not available
  • try to avoid close contact with people who are unwell


  • do not touch your eyes, nose or mouth if your hands are not clean

Guidance and information


If you have any concerns about your health and wellbeing, please contact your line manager to inform them of your travel history/current health situation and use the NHS 111 Online Service to identify what actions you may need to take. Should the NHS Online Service advise self-isolation please inform your line manager.

If you have any concerns about a student who may be exhibiting symptoms, please ask whether they have relevant travel history and report this to or to Security, if you do not have access to email.

If you are aware of a student who has followed the PHE advice and chosen to self-isolate, please report this to or to Security, if you do not have access to email.

The Government has issued specific advice for the management of suspected cases in educational settings.

Download our Guidance on managing staff absences from the campus due to coronavirus

Digital support and advice about working from home

With the University's decision to suspend all non-essential travel and explore agile working, Information and Digital Services (ITDS) and Learning Environment Technology Services (LETS) have been working to increase the options available for video conferencing.

Personal video conferencing

All staff PCs and Laptops should have the Skype for Business Client.
How to access normal Skype and Zoom Clients

Use the VC category to quickly find video conferencing clients. If you don't have a webcam there are a small number available for loan from IT Services in Middlesbrough Tower - MG.01.

Student PCs across campus have the software and the all in one type that are in open areas and the library also have built in web camera and microphone facilities.

iPads can be used for Skype, Skype for Business and Teams video calls.

iPad Instructions

Both Skype and Teams are available for University Managed iPads and iPhones in the Self Service App.

Email, Skype for Business and Teams may be used on personal devices if they have Active Sync follow the link to check or apply

Skype can only call to Landlines if the user has a Lync phone.

LTE digital resources

The Learning and Teaching Enhancement (LTE) team provides a variety of support materials online, via LTE Online plus face-to-face drop-in sessions.

Academic colleagues can also obtain specific guidance on digital learning.

How to use Microsoft Teams

LTE has provided hints and tips on how to make the most of Microsoft Teams to help you work remotely.

Microsoft Teams features Chat (instant message individuals or groups), Online Meetings (text, audio or video) and integrated Office 365 apps.

Find out more about Microsoft Teams

For any further information, contact ITDS or LETS

Working from home

Our Working Safely at Home Guidance to support staff is available on the University's Health and Safety page. We have also made the Public Health England presentation Working from Home - Display Screen Equipment - Quick Fixes available.

Download a guide on how to increase your internet speed & avoiding problems whilst working from home

Travel arrangements

We have decided to suspend all but essential international and UK travel. All proposed travel will need to be reviewed by your Dean/Director and will only go ahead if deemed absolutely necessary. This includes student travel and mobility visits. Please look at alternative means, such as video-conferencing, to ensure you are able to continue to collaborate and engage in external meetings. We are seeing many of our partners adopting this approach.

If you have any holiday travel planned, please familiarise yourself with the most recent travel advice

Other concerns

We understand that our students may have friends or family in the affected areas, or may have other concerns relating to the outbreak. Our student support teams are here to help and can be contacted via


If you have any concerns, please contact and for medical advice contact NHS 111

If you are unable to attend University please notify your School via the following email addresses:

If you have any concerns about your visa please contact

Important information from the Student Loans Company for students, applicants and those currently repaying loans.
View the information from the Student Loans Company

Coronavirus Letter to Students from the Universities Minister

Assessment information

Postgraduate research studies and examinations

Please read the following information for postgraduate research (PGR) students and supervisors about PGR studies and examinations.

Frequently asked questions (FAQs) about PGR studies and examinations

Process for remote viva examinations

Support for staff and students

The University takes a zero-tolerance approach to any form of discrimination, prejudice or hate crime and ask that people treat each other with kindness and respect at all times.

More about our support

Frequently asked questions

Is the University open?

The health and wellbeing of our students and staff is our priority. In response to Government guidance, the University has moved to restricted operations and is open for the continuation of critical functions only. All learning has moved online and most services are now being delivered remotely. A number of buildings are now closed for general access, including the library, and the majority of staff are working remotely, with no need to travel to campus.

Is the University taking any action to keep staff and students safe?

The health and wellbeing of our student and staff community remains our priority at this time. We have paused all face to face classroom teaching with learning moving online and we have suspended all non-essential travel. All events have been postponed or cancelled and we have closed the majority of university buildings for general access, including the library. The majority of staff have also been advised not to visit the campus and to work from home where possible.

The University is regularly writing to all students and staff detailing the guidance and advice issued by Public Health England. A dedicated webpage has also been set up which is updated regularly with the latest information.

Which events are cancelled?

We have taken the decision to cancel all events until initially the end of April. the organisers will contact you if you've already registered your interest, but please also keep an eye on our events pages for up-to-date information

I need to make a payment to the University, is this still possible?

Any payments due to the University can still be made.
Make a payment

Further information

If you have any concerns, please contact and for medical advice contact NHS 111