The University provides a range of specialist business services, including consultancy, professional and workforce development, student and graduate placements, research and development projects, advice and guidance for new companies, specialist technical facilities and accommodation for conferences and meetings.
Our service charter sets out our commitment to a professional business service for all our clients.
Business clients can expect:
Your feedback helps us to evaluate our services. We will always ask for formal feedback but also welcome any other comments. If you have any comments about the quality of our service please get in touch:
Director, Academic Enterprise
T: 01642 384408
We're committed to a high level of service, but sometimes things go wrong. If this happens to you - we will:
Read our business charter complaints procedure (word - 30kb)
We promise to treat complaints openly and fairly. Please give us the opportunity to put things right by addressing your written complaint, including all facts, dates and contact names to:
Director, Department of Academic Enterprise
Tees Valley TS1 3BX.
Download our client feedback form:
Client feedback form (word - 106kb)
We are committed to the Customer First Standard for our business customers, their experience of the University and services we deliver. We focus on:
Our business service charter sets out our commitment to a professional business service for all our clients.