Business Change, Improvement and Projects

The Business Change, Improvement and Projects Team (BCIP) Team support the delivery of the University's BCIP Programme. The team work closely with project sponsors, leads, managers and key stakeholders through each stage of the University's Project Management Framework, from initial concept, to detailed design, delivery, reporting and evaluation.

The Programme is directly linked to delivering the University's five Corporate Aims and covers the following six key themes of transforming our:

operations
student learning experience
service delivery
campus
digital offering
people, organisational development and communications.

The Programme has been designed to:

deliver a strategic step change in key University activities
adopt a holistic approach to project delivery (aligning projects and managing interdependencies across the University)
provide a sound project management framework, ensuring projects are well planned, coordinated, managed, delivered, communicated and evaluated
embed an outcome-based delivery model clearly focused on the mapping and review of project outcomes and benefits
enable a central and coordinated approach to project reporting, monitoring and review
increase opportunities for engagement, transparency and accountability
play a fundamental part in the delivery of our Corporate Strategy: Teesside 2020.

The Business Change, Improvement and Projects Team

Amanda Wright, Director
amanda.wright@tees.ac.uk
Amanda has overall responsibly for the successful delivery of the BCIP Programme, working with project sponsors and managers through each stage of the University's Project Management Framework, and for developing and delivering the best in class strategic and professional services to support and complement student experience through a single model of service excellence.

Jo Cullum, Programme Manager
j.cullum@tees.ac.uk
Jo supports the delivery of the BCIP Programme by working closely with the project managers / teams in terms of progressing the BCIP projects through the University's Project Management Framework - from the initial stages of scoping out the project, through to detailed design, delivery, reporting and evaluation.

Jackie Oliver, Senior Project Manager (Service Delivery)
j.oliver@tees.ac.uk
Jackie supports the delivery of significant BCIP projects, with a focus on service delivery to promote and drive excellence and quality in customer satisfaction, working with project managers to bring about continuous improvement in approach, policy, process and systems across the University.

Lee Spargo, Project Manager
L.Spargo@tees.ac.uk
Lee supports the set-up, delivery and evaluation of projects in the BCIP Programme, with responsibility for providing project management support, expertise and guidance in relation to understanding current process and practice.

Sarah Clayton, Administration Co-ordinator
s.clayton@tees.ac.uk
Sarah provides administrative support to the BCIP team, including the PA role to the Director.