AI and Digital Transformation (Practical Applications for Business)
Adult Skills Fund course
A practical programme if you are looking to adopt and use AI in day-to-day operations. You focus on real applications, helping teams understand how to use AI tools effectively, responsibly and with confidence to improve productivity, decision making and everyday workflows.
Through hands-on sessions and real business scenarios, you learn how to use tools such as Microsoft Copilot and language model assistants to streamline tasks, analyse information, create content and support smarter ways of working. You also cover key considerations around ethical AI, helping organisations use these technologies safely and responsibly.
The course is relevant across sectors including finance, legal, public sector and professional services, and reflects the growing importance of data, compliance and responsible AI use in modern organisations.
Built for immediate impact, you gain practical skills that can be applied straight away, helping teams work faster, reduce manual workload and get more value from digital tools.
Designed for:
Anyone looking to embed AI across their operations, specifically with a focus on employees using it in their day-to-day roles, including admin teams, sales, account managers and operational staff.
AI Ethics and Advanced Prompt Engineering
Gain a practical, real‑world understanding of how to use AI responsibly with this focused one‑day course on ethical AI and prompt engineering. Designed for professionals working with or planning to adopt AI systems, you explore the opportunities, risks and ethical challenges that emerge across modern AI applications. From chatbots and virtual assistants to medical diagnosis, biometrics, personalisation engines, fraud detection and autonomous systems, you examine key ethical themes such as fairness, explainability, transparency, bias and privacy. You also learn how to translate high‑level ethical frameworks and regulatory requirements into operational practices that can be embedded into engineering processes, decision making, and AI development workflows.
A dedicated component on prompt engineering introduces best practices for interacting with large language models. You explore techniques for crafting clear, controlled, and safe prompts; understanding model behaviour; reducing bias; and designing prompts that align with ethical principles and organisational policy.
By the end of the course, you will understand not only why ethical AI matters, but how to build and use AI systems responsibly, safely, and effectively – turning abstract principles into practical, actionable methods.
Practical use of Microsoft AI
This practical AI workshop introduces you to hands on applications of AI tools such as Microsoft Copilot and modern language model assistants, how to use them to streamline everyday tasks, improve productivity, accelerate content creation, analyse information quickly, and support better decision making. Through a series of guided demonstrations and practical exercises using tools like Teams, Outlook, Word, Excel and PowerPoint, you learn how AI can summarise documents, generate presentations, draft communications, explore data, support project work, and unlock creative ideas. Designed to deliver immediate value, you gain practical skills to apply straight away, helping you work faster, smarter, and with greater confidence.