Although we are committed to delivering an excellent student experience, there may be occasions where you want to complain about the service you have received.
If you want to submit a complaint you should complete the University's Stage 1 Student Complaint Form and send it to oscar@tees.ac.uk.
Advisers in the Students' Union are able to help you with this process - you may wish to contact them to support you by emailing suss@tees-su.org.uk.
The role of OSCAR is to ensure that you receive advice on matters relating to any issues or concerns which you may experience during your time at the University.