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Urgent help and support for mental health

If you find yourself in a crisis situation it's important to go to a place of safety.

You could tell a family member or friend how you're feeling so they can help you get the support you need.

For urgent help and support contact:

Emergency services - 999

For any emergency requiring urgent assistance

NHS - 111

Medical non-emergency advice

Roseberry Park - 01642 837300

Please note that during this time if you need to go to the crisis assessment suite, it is recommended that you call the following number before presenting face to face. You will then be assessed over the phone and they will advise you if a face to face appointment is required. You can still present at Roseberry Park if you need to and you will be asked some Covid-19 questions before you are seen. Please see telephone number below:

T: 0300 0200317

If you're having an urgent mental health issue you should contact your GP straight away. You can search for a local GP to register with using the NHS website.

If you have an urgent mental health issue outside of normal GP practice hours, contact the out of hours service on 0300 123 1851. The out of hours service is open Monday to Thursday, 6.00pm to 8.00am, and from 6.00pm on Friday to 8.00am on Monday. They are also open all day on Bank Holidays.

The Mental Health Matters confidential helpline offers emotional support and guidance seven days a week, from 6.00pm to 6.00am, by calling 0800 052 7350. Mental Health Matters can be contacted about a range of issues for which you may need emotional support, including bereavement, relationship problems, loneliness and stress. The helpline can provide ongoing support over a longer period of time, as well as supporting people who care for those with mental health needs.

The Samaritans: Free to call 116 123. Also note that there is a Teesside Samaritan branch which will see clients. The following website will give you more information. This is not a religious organisation.
More about The Samaritans

Student & Library Services advisers can be contacted via email at

The Counselling Service can be contacted on
More about the Counselling Service


Mental health and wellbeing apps

Wellbeing websites

6 ways to reduce anxiety

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