Disability

You can contact Disability services by email: studentlife@tees.ac.uk

Alternatively, you can submit an enquiry through the Student Life Enquiry Team:

T: 01642 342277
In person: Student Life based in the Campus Heart

Student Life opening hours

Monday - Friday: 8.00am - 6.00pm

If you are a student with a disability or health-related need and want to arrange support for your course you need to start by completing a Disability Registration Form and submitting it to us along with evidence of your condition(s).

We would strongly advise you to do this early (i.e. three months prior to enrolling on your course) as support can take time to set up.

Please read our Advice Guides: Accessing Disability Support at Teesside University which explains the process and the criteria for acceptable evidence.

Once you have completed the Disability Registration Form and submitted evidence to us you will be assigned an adviser who can talk to you about the available support and write a Student Support Plan (SSP) for you.

We also recommend applying for Disabled Students' Allowances through your funding body if eligible, as this process can also take some time to complete.

Once we have received your information, a set of standard reasonable adjustments will be put in place whilst you are waiting for your student support plan.

These adjustments include:

• Access to learning materials on the virtual learning environment in advance of timetabled classes, including any power point slides.
• Lecture capture to provide a recording of lectures where possible. In cases where this is not possible, the student is permitted to record timetabled classes using their preferred recording method. Please note, there may be some instances where it may not be appropriate to record sessions, such as when this includes personal sensitive information or where confidentiality is required.
• Access to directed reading lists which differentiate between essential or core texts, and desirable texts.
• Flexibility on assignment deadlines.
• 25% additional time in examinations. Please note for exam arrangements, you must notify us of your disability at least two months in advance of exam periods. Although we will always endeavour to put this support in place, this cannot be guaranteed after this period.
• Adjustments to marking guidance for examinations and assessments (applies only to students with a Specific Learning Difficulty, ADHD, or visually/hearing impaired)

In your student support plan appointment, any additional adjustments will be discussed, and a full set of adjustments will be put in place.

Once you have submitted your Disability Registration form and appropriate evidence to us you will be invited to attend a Student Support Plan appointment with a disability adviser. In this appointment the adviser will discuss the impact of your condition; how this might affect your ability to carry out the different activities that will be requested of you as a student; and, the support that is available to help you.

Areas of study activity an adviser may want to discuss with you include (but are not limited to):

• Travel to and from University campus
• Mobility around campus
• Accessing the library and managing self-directed study
• Carrying out reading and research
• Completing written assignments
• Completing timed examinations
• Attendance at lectures
• Organisation and time management
• Carrying out presentations and group work

Following your appointment, and if you give your consent, a Student Support Plan (SSP) will be written by your adviser containing the relevant information about how your condition(s) may impact upon study activities, along with advice and recommendations for your teaching and support staff regarding reasonable adjustments.

Examples of reasonable adjustments are:

• Exam support arrangements such as extra time or use of a separate room
• One-to-one support within and outside of taught sessions
• A "cover slip" for students with specific learning difficulties to submit with assignments to remind assessors to mark their work according to guidelines that make allowances for certain errors with spelling, grammar and structure.
• Asking tutors to be aware of and facilitate the specific communication needs of a student
• Asking tutors to provide copies of lecture reading materials and Powerpoint slides in advance of sessions
• Longer loans on library books

Your Student Support Plan will always be tailored to your individual needs and can be reviewed at any point should your circumstances change. You can contact your adviser at any point during your course to request a review.

Disabled Students Allowances or DSAs is UK Government funding that we would recommend disabled students apply for, to cover any costs for additional study-related specialist support.

This may include funding for any specialist one-to-one support you may require (referred to as non-medical helper support); specialist equipment & software; additional disability-related travel costs; other additional disability-related expenses such as a general allowance for additional printing costs.

You are eligible for Disabled Student Allowances (DSAs) if the following criteria applies to you:

• You can evidence you have a disability, medical condition, sensory impairment, mental health condition, or specific learning difficulty which has a long term impact and affects your day to day activities, including study activities
• With the exception of apprenticeship degrees, you are enrolled, or due to enrol on a full-time or part-time undergraduate or postgraduate course that lasts at least one year (including distance learning courses), studying at an intensity of at least 30 credits per year
• You are normally resident in the UK

We would encourage you to check out the UCAS website which has excellent and accessible information on Disabled Students' Allowances, including helpful video guidance on how to apply.

Once a DSA application and medical evidence has been accepted by your funding body, you will receive an approval letter from your funding body asking you to arrange and attend a Study Needs Assessment. A Study Needs Assessment is a meeting between yourself and a qualified Study Needs Assessor to identify what DSA-funded support and resources you require for your course, based upon your individual needs.

The DSA process is external to Teesside University processes. Your adviser can guide you through the process however to check progress on an application or for other advice specific to your application, please contact your funding body directly.

For students who are ineligible for DSAs (such as apprentice and international students), access to specialist, funded support will be discussed in your Student Support Plan appointment and, if appropriate, arranged by the University directly.

Additional information for Needs Assessors

Quick query appointments

A quick query appointment is a twenty minute, bookable appointment with a disability adviser. There are a limited number of quick query appointments available each weekday. These appointments are ideal for asking simple questions about setting up your disability support either face-to-face, by telephone or video call (via Microsoft Teams) with an adviser.

Please note that you can always email a query to studentlife@tees.ac.uk if you are happy to communicate by email instead.

Mental Health Initial Assessments

A mental health initial assessment is a 30 minute appointment with an adviser who specialises in mental health and autism. The appointment includes a holistic assessment of your needs to explore appropriate internal or external support. The appointment will include talking about any difficulties you are experiencing related to your mental health or personal circumstances where you feel you need some additional support. Possible outcomes of the assessment may be, for example:

• Supporting you to connect with your GP
• Referrals into NHS services
• Referrals into specialist services e.g domestic violence, sexual assault, bereavement etc
• Referrals to counselling
• Referrals to sleep and lifestyle clinics
• Liaising with other internal departments such as your academic school, finance, international, accommodation
• Referring to the Students' Union
• Access to further appointments for developing strategies to manage anxiety and low mood
• Self-help guidance

To book a quick query or mental health initial assessment either call into the Student Life building reception, telephone 01642 342277 or email studentlife@tees.ac.uk

We recognise that some students may have accessibility needs when attending an appointment. This includes, but is not limited to, learning, communication and sensory difficulties as well as mobility, visual and hearing impairments. If you would like to discuss any particular requirements, please email studentlife@tees.ac.uk in advance of your appointment and we can discuss any adaptations required to meet your individual needs.

A specific learning difficulty (SpLD) affects the way that information is processed and learnt. This can have an impact on literacy skills including understanding language in both its verbal and written form. This does not have an impact on overall intelligence. Examples of specific learning difficulties include dyslexia, dyspraxia, dyscalculia, and specific language impairments.

The only way to confirm a specific learning difficulty is to have a full diagnostic assessment carried out by a qualified educational psychologist or specialist teacher. We contract psychologists from The Educational Guidance Service (EGS) to come in and carry out these assessments.

If you are unsure and need help to consider whether this is something you would like to arrange, please download and complete this Adult Dyslexia Checklist which is a simple indicator of whether or not you may be experiencing a dyslexic-type problem.

If you are sure you would like to request a diagnostic assessment from Teesside University you need to apply by completing our SpLD Assessment Application form (SAAF)

Please note that if you are a Teesside University applicant with an unconditional or conditional offer, you must provide us with some previous evidence to be eligible for an early assessment. This could be a previous SpLD assessment or a letter from your school or college detailing any support you may have had in place such as extra time in your exams, any one to one support, or any other adjustments. If you do not have previous evidence, you can still be assessed, however you will be placed on the waiting list and contacted once you have enrolled to arrange the assessment.

If you are not eligible for funding for an assessment (see the form for detailed eligibility criteria), you are able to choose to pay for an assessment yourself - either through the University or with an external provider. The cost of an assessment is usually £250- £450.

If you have any questions about this, please email studentlife@tees.ac.uk

What happens after your SpLD Assessment?

After your assessment you will receive your results in the form of a report. If your report indicates that you do have specific learning difficulties, you will be invited to an appointment with an adviser to arrange additional support for your course.

If you are waiting for your diagnostic assessment result, or if you have had the assessment and the outcome is that you do not have a SpLD, there is still some support available to you, however this would not be through Disability Services. You can access the support available to all students through the University's Learning Hub, and we have a useful Advice Guides: Tools and Resources to Support Academic Writing

During your time at university, you may require personal care due to your disability. This might be both when on campus and within your accommodation. You may also require adaptations to your accommodation.

Personal care

Personal care includes support with tasks such as:

• Assistance with eating or medication
• Dressing, washing and using the toilet
• Cleaning and shopping

Personal care support is not arranged or provided by the University. Funding and arranging personal care support is the responsibility of your local authority where you are classed as a ‘ordinarily resident’. They remain responsible for assessing and paying for any social or personal care support whilst you are living away from home at university. Whilst the University will make reasonable adjustments to access to study, we are unable to provide either funding or support for independent living or residential or personal care.

If you require any support with personal care, we would recommend liaising with your local authority as far in advance as possible from your course start date so you are able to secure funding and arrange the support. The Disability Team can discuss information about local care providers if needed. Please contact studentlife@tees.ac.uk if you require this information.

If you already have someone who provides this support such as a friend or family member, and intend for them to continue providing your support, we advise liaising with Disability Services in advance of your course start date, to discuss access arrangements.

International students are not normally eligible for financial assistance with care costs from the British government, and the University is unable to fund personal care support. Therefore, it is essential that you have included these additional costs in your budget, and that you have sufficient funding in place for the duration of your course before you come to the UK.

Accommodation adaptations

If you apply for university and require any specific adjustments to your Teesside University accommodation, you should notify the accommodation team as early as possible (accommodation@tees.ac.uk). You can also discuss this further with a Disability Adviser in a Student Support Plan appointment, we would recommend getting in touch as soon as possible to let us know your needs for accommodation.

If you require the use of Specialist Toilets and/or Changing Rooms to meet your personal care needs, you can find information on these in Guide 14 - Specialist Toilets and Changing Rooms.

Please note that we are unable to provide adaptations to accommodation where you are living at home or in private rented accommodation. In these circumstances we would recommend speaking to your local authority and/or landlord to discuss further.

Our service is confidential which means that any information you provide us can only be seen by appropriate members of staff involved in helping you to access support.

We will treat all information you provide sensitively. We may need to share information about you with others, within the University and sometimes outside. We will only share information about you with your consent. But, there are some exceptions where we may need to share information without your consent:

• If we are advised that we should share information by a medical professional;
• If you are considered as being at risk or a risk to others;
• If there is a concern regarding safeguarding of children or vulnerable adults;
• If there is a legal requirement, for example at a court hearing

Under the General Data Protection Regulations we are obliged to tell you how we collect and use your personal data. Please note that enquiries and appointments with our services are tracked electronically and the personal data of your enquiry is stored in protected files. We keep this data so that we can keep track of your enquiry and our response for future reference, to enable us to support you in the most effective way. This personal information will be retained for 7 years after which it will be destroyed securely.

For more information, please refer to the University's Student Privacy Notice

Please see our Disability Services privacy notice for more information.

If you wish to access our services, it is important that you read the information in this document.

If you would like to provide any service feedback or make a complaint about the service you have received, in the first instance please contact studentlife@tees.ac.uk.

If you would like to make a formal complaint, please refer to the information on our complaints page.