Vectis Auctions, part of the Hambleton Group, specialises in collectable toys such as Corgi, Matchbox and Hornby, as well as toys related to television, film and comics. Auctions are held on the premises but bids can be placed online.
The company, based in Thornaby, worked with academics from Teesside University’s School of Computing to examine current online systems and practices, and look at where improvements could be made.
Joanne Noble and Barry Hebbron, senior lecturers in computing, and Andrew Gibbon, projects developer, were tasked with analysing the performance of the Vectis website.
Their business systems health check involved looking at the current systems and requirements, building a model of the business processes and workflows. They identified where improvements could be made and processes could be streamlined.
Teesside University also worked with two other companies from the Hambleton Group – ArtsBank, based in Saltburn, to evaluate whether the website met business objectives and Teesside Caravans, to ensure its website reflected the growth of the business.
‘We chose to work with Teesside University because of its renowned School of Computing. We knew we could trust them to provide us with an independent view and unbiased suggestions throughout the project.
'It was a great experience working with each member of the extremely enthusiastic and knowledgeable University team – from the initial project meetings all the way up to the final presentation and beyond. The project culminated in an in-depth report which was clear and concise and has provided us with invaluable information which we can now use to help drive our IT plans forward.'