International Student Barometer Autumn 2024
The International Student Barometer (ISB) is an annual survey conducted by Etio, an independent organisation that reviews, evaluates, benchmarks, and supports education services in institutions worldwide.
About the International Student Barometer (ISB)
The International Student Barometer (ISB) provides universities with an understanding of international students' motivations, expectations and experiences at participating institutions worldwide.
At Teesside University, we use this survey to gain insights into the experience we offer our international students, identify what we are doing well, and understand where we can improve.
Participation in the International Student Barometer Autumn 2024
In the recent autumn 2024 survey, Teesside University received a total of 1,712 responses, resulting in a response rate of 39.2% from a population of 4,364 students. Globally, 105,385 students participated in the survey, sharing their feedback on their respective institutions.
Below is a selection of feedback received from our international students about Teesside University.
| Global rank | Element | Category | Global ISB score 2024 |
|---|---|---|---|
| 2nd | Making friends from my home country | Living | 93.4% |
| 3rd | Virtual learning environment | Learning | 98.1% |
| 3rd | Online group work | Learning | 93.0% |
| 3rd | Living cost | Living | 84.0% |
| 4th | Online study materials | Learning | 98.2% |
| 4th | Online lectures | Learning | 97.4% |
| 4th | Catering | Support | 96.4% |
| 5th | Orientation social activities | Arrival | 95.5% |
| 5th | Online learning resources and library facilities | Learning | 98.0% |
| 5th | Online assignments | Learning | 97.1% |
| UK rank | Element | Category | Global ISB score 2024 |
|---|---|---|---|
| 1st | Internet access on campus | Living | 98.6% |
| 1st | Campus buildings | Living | 98.3% |
| 1st | Virtual learning environment | Learning | 98.1% |
| 1st | Online learning resources and library facilities | Learning | 98.0% |
| 1st | Online lectures | Learning | 97.4% |
| 1st | Online assignments | Learning | 97.1% |
| 1st | Catering | Support | 96.4% |
| 1st | Making friends from my home country | Living | 93.4% |
| 1st | Online group work | Learning | 93.0% |
| 1st | Living cost | Living | 94.0% |
| 2nd | Good teachers | Learning | 89.8% |
| 2nd | Quality of lectures | Learning | 90.6% |
| 2nd | Performance feedback | Learning | 87.1% |
| 2nd | Learning technology | Learning | 93.5% |
| 2nd | Learning spaces | Learning | 91.8% |
| 2nd | Online tests and exams | Learning | 91.2% |
| 2nd | Online tutorials | Learning | 91.2% |
| 2nd | IT support | Support | 94.7% |
| 3rd | Study sense | Arrival | 88.6% |
| 3rd | Virtual learning environment | Learning | 93.6% |
| 3rd | Virtual communication | Learning | 87.9% |
| 3rd | Online library | Learning | 93.0% |
| 3rd | Accommodation costs | Living | 58.1% |
| 3rd | Value for money | Overall satisfaction | 82.0% |
Satisfaction percentages
| Category | Teesside | Element |
|---|---|---|
| Arrival | 97.9% | Pre-arrival info |
| Arrival | 92.2% | First night |
| Arrival | 100.0% | Virtual onboarding |
| Arrival | 99.0% | Meeting academic staff |
| Arrival | 98.8% | Enrolment / academic registration |
| Arrival | 97.9% | Face-to-face orientation |
| Arrival | 97.0 | Study sense |
| Arrival | 95.5% | Orientation social activities |
| Arrival | 95.3% | Introduction to campus and facilities |
| Arrival | 95.1% | Introduction to support services |
| Arrival | 92.5% | Accommodation and living orientation |
| Arrival | 91.8% | Formal welcome at the institution |
| Learning | 98.3% | Submitting work remotely |
| Learning | 97.0% | Good teachers |
| Learning | 97.0% | Communicating with tutors |
| Learning | 97.0% | Expert lecturers |
| Learning | 96.7% | The quality of lectures |
| Learning | 96.5% | Course organisation |
| Learning | 95.9% | Course content |
| Learning | 95.6% | Performance feedback |
| Learning | 95.3% | Assessment |
| Learning | 95.3% | The level of research activity |
| Learning | 94.7% | Learning support |
| Learning | 94.4% | Marking criteria |
| Learning | 97.3% | Topic selection** |
| Learning | 96.1% | Language support |
| Learning | 95.9% | Studying with other cultures |
| Learning | 93.3% | Virtual communication |
| Learning | 98.2% | Online study materials |
| Learning | 98.1% | Virtual learning environment |
| Learning | 97.7% | Learning technology |
| Learning | 97.5% | Online library |
| Learning | 97.5% | Learning spaces |
| Learning | 97.0% | Physical library facilities |
| Learning | 95.9% | Laboratories |
| Learning | 98.0% | Online learning resources and library facilities |
| Learning | 97.4% | Online lectures |
| Learning | 97.1% | Online tests and exams |
| Learning | 97.1% | Online assignments |
| Learning | 96.5% | Online tutorials |
| Learning | 93.9% | Online group work |
| Living | 98.6% | Internet access on campus |
| Living | 93.8% | Internet access at my accommodation |
| Living | 93.4% | Making friends from my home country |
| Living | 91.2% | Social facilities |
| Living | 98.3% | Campus buildings |
| Living | 98.2% | Feeling safe and secure on campus |
| Living | 97.6% | The eco-friendly attitude |
| Living | 97.4% | The campus environment |
| Living | 93.8% | Worship facilities |
| Living | 93.7% | Transport between institution locations |
| Living | 93.3% | Transport links to other places |
| Living | 90.5% | Visa advice |
| Support | 99.0% | Library service |
| Support | 98.8% | IT support |
| Support | 98.8% | Graduate school** |
| Support | 98.1% | Warden team |
| Support | 97.9% | Faith provision |
| Support | 97.7% | Students' union |
| Support | 97.7% | Counselling |
| Support | 97.3% | Disability services |
| Support | 96.7% | Personal tutors |
| Support | 96.7% | International student advisers |
| Support | 96.4% | Catering |
| Support | 96.3% | Clubs/societies |
| Support | 96.2% | International admissions/compliance |
| Support | 93.8% | Careers service |
| Support | 92.7% | Accommodation office |
| Support | 94.4% | Overall happiness |
| Support | 91.2% | Value for money |
| Support | 93.3% | Career goal preparation |
*Based on the views of 1,712 survey participants at Teesside University. The percentage reflects the number of students who answered with 'satisfied' or 'very satisfied' to the specific question in the survey. For further information about this survey, please visit https://etioglobal.org/performance-benchmarking/international-student-barometer | www.tees.ac.UK/sections/international/isb2024.cfm
**postgraduate students only
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