Free meet and greet collection service

Teesside University runs an airport meet and greet service for our international students. We collect new international students from Teesside International Airport and Newcastle International Airport and transport them to Campus Heart.

The meet and greet period for January 2023 has now closed. Please check back for information regarding September 2023 intake period.

Our Meet and Greet Service will run every day from Saturday 14 January to Sunday 22 January, and will offer collections from both Newcastle and Teesside Airport. On each day of service operation, the last flight that the University will offer a collection for is as noted below:

Newcastle Airport: 7.35pm flight arriving from London Heathrow
Teesside Airport: 4.45pm flight arriving from Amsterdam

If you arrive after these times, you will need to make your own way to the University. For arrivals in all circumstances and at both airports, students are required to book their collection five working days prior to arrival.

Collections: Newcastle Airport

Once you have confirmed your collection, our staff will wait for you international arrivals. Anyone arriving on an internal flight (for example from Heathrow or Birmingham) will need to make their way over to international arrivals from domestic arrivals to meet our Arrivals Team.

Collections: Teesside Airport

Once you have confirmed your collection, our staff will wait for you in the arrivals hall. There is only one arrivals hall at Teesside airport. Transiting from plane to landside at Teesside takes approximately 10 minutes, so is a very quick journey.

Booking

The meet and greet period for January 2023 has now closed. Please check back for information regarding September 2023 intake period.

Arriving late or out of Meet and Greet hours

If you are arriving into one of our collection locations after the last advertised collection time, then you will not be able to use the Meet and Greet service unless it is available the following day. For students arriving late at night, it is recommended that you book into an airport hotel or hotel close to the airport and continue your journey the next day. This could either be with a Meet and Greet collection where available, or using the guidance in 'Making your own way to Middlesbrough'.

If you arrive outside of the advertised Meet and Greet window, you will need to make your own arrangements to travel to the University. Please see our section on making your own way to Middlesbrough.

Arriving on a late flight or outside of the Meet and Greet window

If you arrive on a late flight at Newcastle airport and wish to use the Meet and Greet service, you will need to book overnight accommodation at the airport and make arrangements to be collected from your hotel the next day. Please contact your Regional Manager or email us at meetandgreet@tees.ac.uk with any queries.

If you arrive on a late flight at Teesside airport, you will need to take a taxi into Middlesbrough. Staff at the airport will be able to assist you in booking a taxi if there are none available when you arrive.

If you arrive outside of the advertised Meet and Greet window, you will need to make your own arrangements to travel to the University. Please see our section on making your own way to Middlesbrough.

Meet and Greet FAQs

When is Meet and Greet running?

Please see the Meet and Greet Offer section for details of the Meet and Greet window.

Where do you collect students from for Meet and Greet?

Our team will collect you from Newcastle Airport and Teesside Airport. Collections are on an on demand basis every day during the meet and greet window, but please take note of the last available collection time each day, as if you arrive after this time, you cannot be collected, unless there is availability the following day.

I'm arriving on a late flight. Can I sleep at the airport?

Newcastle Airport

There are a number of hotels available at Newcastle airport where you would be able to book a room, and it is also possible to take the Metro into Newcastle city and arrange accommodation at a hotel or hostel in the city centre.

You will not be able to stay overnight in the airport itself, so if you arrive late, please be sure to book accommodation for your arrival.

Teesside Airport

There are no hotels available at the airport, you will need to book a taxi to transport you to Middlesbrough. If you are unable to book this before arriving the airport staff will be able to assist you in booking a taxi. It is recommended that you also book hotel or hostel accommodation for the night if you arrive late.

You will not be able to stay overnight in the airport itself, so if you arrive late, please be sure to book onward travel and accommodation for your arrival.

I am arriving into Heathrow. Will you pick me up?

No. The university collects students arriving to Newcastle and Teesside airports. You are able to book a short haul flight from Heathrow to either Newcastle or Teesside airports and if you arrive during our collection window (see Meet and Greet offer above) then you would be able to book transport with our Meet and Greet team. Alternatively, you can book your own transit from Heathrow using public transport. There are excellent rail and bus links from London to Middlesbrough.

I am arriving outside the Meet and Greet period. Will you still pick me up?

No. The university is only able to collect students during the advertised Meet and Greet period. You will need to make your own arrangements to travel to Middlesbrough.

Please be aware of any time differences and that telephone calls or emails outside of UK business hours will only be responded to the next working day (UK time).

If you have any enquiries about our meet and greet service, please contact meetandgreet@tees.ac.uk. It can take up to five working days for a response due to high demand.