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Free meet and greet collection service

Teesside University runs an airport meet and greet service for our international students. We collect new international students from Teesside International Airport and Newcastle International Airport, as well as Darlington and Middlesbrough train stations, and Middlesbrough bus station, and transport them to Campus Heart.


Meet and greet offer

This service is now closed. Please check back in September for the latest information.

Our meet and greet service runs from Newcastle International Airport, Teesside International Airport, Darlington and Middlesbrough train stations and Middlesbrough bus station.

Newcastle picks-ups will be at 1pm every weekday during this period, unless a different peak arrival time is identified. Where there is a change of pick-up time, students will be notified in advance. Pick-up at Newcastle will be located at international arrivals. Anyone arriving on an internal flight (eg. Heathrow or Birmingham) will need to make their way over to international arrivals from domestic arrivals.

Teesside International Airport (sometimes called Durham Tees Valley Airport) arrivals will run on a pick-up by request basis and students will be able to wait in the lounge at the airport until their transport arrives. Students must request collection before arriving at the airport in line with meet and greet requirements.

Middlesbrough and Darlington train station, and Middlesbrough bus station, arrivals will run on a pick-up by request basis. Students must request collection before arriving in line with meet and greet requirements.

If you arrive outside of the meet and greet window, you can request a pick-up but the university cannot guarantee that a collection can be offered.

In all circumstances students must complete the web form to initiate a booking request and must book their collection five days prior to arrival.

Arriving late or out of meet and greet hours

The meet and greet service will only be available for the above slots. We recommend that wherever possible students arrive during the day, as this will help with your onward travel to Teesside. Where this is not possible, we recommend that students book into a hotel overnight so that they are able to travel onwards the next day (before making a booking please do check on immigration requirements for your country of origin as there are still restrictions in place in the UK as a result of Covid-19). Information can be found on the UK government website .

If you are delayed or unable to arrive for a collection, then you will have to make your way to the University independently. The University has put together an information sheet for students who wish to make their own way to our campus.
More about travelling to Middlesbrough

Please be aware of any time differences and that telephone calls or emails outside of UK business hours will only be responded to the next working day (UK time).

If you have any enquiries about our meet and greet service, please contact It can take up to five working days for a response due to high demand.