Student support and advice

We are here to help you every step of the way

We understand that international study in a new country, away from family, friends and familiar culture can bring challenges.


We are here to welcome you, support you and advise you, helping you to have a happy and productive experience in your life as a student at Teesside.

We offer:

International student advisers

You can contact our student advisers before you join the University and at any point during your study. They are the only University staff authorised provide immigration advice or to help with immigration enquiries.

They can help with information about:

  • entry into the UK and extending your stay
  • changing your immigration status
  • Schengen visas and US visas
  • residency
  • work during your studies
  • funding your studies
  • general welfare

We cannot provide support for claims for asylum or issues requiring specialist legal help. In such cases we will refer you to appropriate agencies.

Meet and greet service

We will collect you at the airport and drive you to your new home, free of charge.
Find out more

Orientation programme

An event to help you get important information, make friends and meet staff. You will get to know the campus, find out more about studying here and learn about Middlesbrough. We will also help you with practical things like:

  • student support services
  • study skills support
  • registering with a doctor and a dentist
  • registering with Cleveland Police (if required)
  • opening a UK bank account
  • advice services for international students
  • The programme will include a free social event in the evening

    Find out more here

Student ambassadors

We offer a friendly welcome to new international students. To help we can match you with one of our international student ambassadors when you arrive at Teesside University.

Your ambassador can:

  • help you find your way around the campus
  • introduce you to the local area
  • get you involved in social and integration activities
  • help you to develop connections on and off campus
  • answer your general queries
  • signpost you to other services or departments for ongoing support.
  • Personal support

    Our international ambassadors are current Teesside University students who are here to help you settle into University life. We try to match you with a student from your academic schools, where possible.

    Finding your way

    Our international student ambassador scheme is linked to our introductory, welcome and social activities. It lasts 4-6 weeks from when you arrive in the UK.

    Contact us

    International students - Student Services

    T: 01642 342277


    English language support

    Improve your skills and gain confidence in English.
    Find out more

    English language café

    The English language café is a great opportunity for both home and international students to meet up, learn about different cultures and improve language and communication skills. The English language café, run by the English language support team, takes place 2 times a week in the LoveIt Lounge (1st floor of the Students' Union) and all students are welcome.

    Improve language and communication skills and cultural awareness. Home students can give language assistance to students whose first language isn’t English, as well as giving advice about studying and living in the UK. International students can improve listening and speaking skills and gain advice about Teesside and the UK. All students can also organise activities and events for the English language café as well as learn about different cultures and languages.

    Find out more
    School of Social Sciences, Humanities & Law - English language café
    Tel: 01642 384480

    Student Centre

    The Student Centre, based in the Student Centre Building, provides a full range of individual support services and advice.
    Find out more

    International Development

    The Department for International Development works with academic schools and services across the University to develop international activities.

    These include helping students from overseas to come to the University to study and establishing partnerships with local institutions to teach courses overseas. We also manage the student exchange programme which allows some of our students to study some of their courses abroad and others to come here to study.

    Live chat with an adviser